Required skills

analytical skills to evaluate product and technology needs

communication skills to

interact with enterprise personnel customers and other contractors while maintaining a customer focus and consideration of customer needs

liaise with internal and external personnel on technical and operational matters

literacy skills to

prepare reports given a specific format

read and interpret technical documentation software and hardware manuals specifications and relevant enterprise policy

numeracy skills to take and analyse measurements

PC skills to use a word processor to translate enterprise and technology issues into system requirements

planning and organisational skills to

break large projects into a series of small projects

manage and prioritise own work

organise testing

problem solving skills to resolve software hardware and logistics problems

safety awareness skills to follow all related occupational health and safety OHS requirements and work practices

task management skills to work systematically with required attention to detail and adherence to project requirements

technical skills to

develop systems integration verification and validation plans for complex systems

document fault conditions

manage systems integration

Required knowledge

enterprise and technology issues

integration verification and validation plans

interface management systems

legislation codes of practice and other formal agreements that directly impact on system integration

specific OHS requirements that impact on activity in terms of safety of self and public safety

system element interfaces

system integration solutions techniques

system life cycles

technology roadmaps

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

plan the implementation and testing of new system requirements including system functionality and performance under load conditions

manage the interface elements of a new system

implement systems integration

recognise potential causes of problems and impact on service levels

analyse impact of integration of system changes on the network

prepare evidence for customer acceptance and certification of the system integration

Context of and specific resources for assessment

Assessment must ensure

site where the alignment of computer support systems with a product and technology strategy may be conducted

software tools currently used in industry

vendor products specifications equipment and enterprise policy required for the activity

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate implementing system integration

direct observation of the candidate performing a systematic approach to test and analysis of problems arising

review of test regime test results with interpretation and improvement recommendations prepared by the candidate

oral or written questioning of the candidate to assess required knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Translate domain and solution architectures into platform requirements and designs

ICTTEN7220A Translate domain and solution architectures into platform requirements and designs.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Technology roadmap refers to a plan that:

Enterprise and technology issues may include:

Integration, verification and validation plans may relate to:

System element may include:

Sources of complexity may include:

System element interfaces may include:

Systems integration may include: